Terms of Service

Last updated: April 30, 2026

1. Agreement to Terms

By accessing or using Flooring Contractor Directory (the "Website" or "Service"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any part of these Terms, you must immediately discontinue use of the Website.

We reserve the right to modify these Terms at any time. Changes take effect upon posting. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms. We will update the "Last updated" date above whenever material changes are made.

2. Description of Service

Flooring Contractor Directory is an online directory that aggregates information about flooring contractors, installers, and related service providers across the United States. Our Service includes contractor listings with contact information, user-submitted reviews and ratings, search and filtering tools, business listing claim services, and advertising placements.

Contractor information displayed on this Website is sourced from publicly available records, third-party data providers, and business owners who have claimed their listings. Such information may not be current, complete, or accurate. We are a directory service only — we do not employ, refer, endorse, or vouch for any contractor, and we are not a party to any transaction between users and contractors.

3. Directory Disclaimer — Not an Endorsement

Listings in this directory are provided for informational purposes only and do not constitute an endorsement, recommendation, or guarantee of any contractor's quality, workmanship, licensing, insurance, or fitness for a particular purpose.

You are solely responsible for:

  • Independently verifying a contractor's current license status with the applicable state licensing board before hiring them.
  • Confirming that any contractor you engage carries adequate liability insurance and, where required, workers' compensation coverage.
  • Verifying all business information (address, hours, services offered, pricing) directly with the contractor before making any hiring decision.
  • Any outcome arising from your decision to engage a contractor found through this Website.

We expressly disclaim all liability for any property damage, personal injury, financial loss, or other harm arising from services rendered — or not rendered — by any contractor listed on this Website.

4. User Accounts

Certain features (such as claiming a business listing or submitting reviews) may require you to create an account. When you create an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to notify us immediately at contact@flooringcontractordirectory.com of any unauthorised use of your account.

5. Business Listings and Claiming

Flooring contractors may claim their listings on this Website to update their information, add photos, and respond to reviews. We reserve the right to verify business ownership before granting or approving any claim request. Verification may include requesting a business license number, tax identification, or other documentation.

Contractors who have claimed their listing are responsible for keeping all information accurate and up to date. Providing false or misleading information in a listing claim, or impersonating a business, may result in immediate removal of the listing and termination of your account.

6. User Content (Reviews and Submissions)

You may submit reviews, ratings, photographs, comments, and other content ("User Content") through the Website. By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any medium.

You represent and warrant that:

  • Your review or content is based on a genuine, first-hand experience with the contractor.
  • You are not submitting a review on behalf of a competitor, at the request of anyone with a financial interest in the outcome, or for compensation.
  • Your content does not violate any applicable laws, is not defamatory, obscene, or harassing, and does not infringe any third-party intellectual property rights.
  • You have all rights necessary to grant the licence above.

We reserve the right — but not the obligation — to review, edit, or remove any User Content at our sole discretion. We do not endorse User Content or represent its accuracy.

7. Prohibited Conduct

You agree not to:

  • Submit false, misleading, or fraudulent information of any kind.
  • Impersonate any person, business, or entity.
  • Use automated tools (bots, scrapers, crawlers) to access, index, or copy content from the Website without our express written consent.
  • Attempt to interfere with, disrupt, or damage the Website's infrastructure.
  • Circumvent any rate-limiting, access control, or security measure.
  • Use the Website to transmit spam, phishing content, or malware.
  • Violate any applicable local, state, national, or international law or regulation.

8. Advertising — Google AdSense

This Website displays advertisements served by Google AdSense (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043). We may receive revenue when users view or click these advertisements.

We are not responsible for the content, accuracy, or legality of any advertisement displayed on this Website. Clicking on an advertisement will take you to a third-party website governed by that party's own terms and privacy policy. We expressly disclaim liability for any loss or damage arising from your interaction with advertised third-party products or services.

Google uses the DART cookie to deliver ads based on your prior visits to this and other websites. You may opt out of personalised advertising by visiting Google's Ad Settings. For more information, see our Cookie Policy.

9. Intellectual Property

The Website and all original content, features, design, and functionality — including but not limited to text, graphics, logos, icons, and software — are owned by or licensed to Flooring Contractor Directory and are protected by United States and international copyright, trademark, and other intellectual property laws.

Information about flooring contractors (names, addresses, phone numbers, business categories) that is sourced from public records is not the proprietary content of Flooring Contractor Directory. However, our compilation, selection, arrangement, and presentation of such data is protectable expression owned by us.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any portion of the Website without our express prior written consent.

10. DMCA Notice and Takedown

We respect intellectual property rights. If you believe that material on this Website infringes your copyright, please send a written notice containing the following information to contact@flooringcontractordirectory.com:

  1. Identification of the copyrighted work you claim has been infringed.
  2. Identification of the material on our Website that you claim is infringing, with sufficient detail for us to locate it (e.g., URL).
  3. Your name, address, telephone number, and email address.
  4. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or law.
  5. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
  6. Your physical or electronic signature.

We will process valid DMCA notices within 14 business days and, where appropriate, will disable access to the allegedly infringing content.

11. Third-Party Links

This Website may contain links to third-party websites, including contractor websites, social media profiles, and advertiser landing pages. These links are provided for convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policy of any third-party site you visit.

12. Disclaimer of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF CONTRACTOR INFORMATION.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLOORING CONTRACTOR DIRECTORY, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR ITS CONTENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF THESE TERMS EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to defend, indemnify, and hold harmless Flooring Contractor Directory, its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any User Content you submit.

15. Dispute Resolution and Binding Arbitration

Informal Resolution First

Before initiating any formal dispute, you agree to contact us at contact@flooringcontractordirectory.com and provide a written description of the dispute and the relief you are seeking. We will attempt to resolve the dispute informally for a period of 30 days from receipt of your notice.

Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website (other than claims for injunctive relief as described below) shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at adr.org. The arbitration shall be conducted in Escambia County, Florida, or via remote proceedings where permitted by AAA rules.

The arbitrator's decision shall be final and binding, and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver

YOU AND FLOORING CONTRACTOR DIRECTORY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than arbitration, both parties waive any right to a jury trial.

Exceptions

Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction solely to prevent irreparable harm, including but not limited to intellectual property infringement, without first complying with the informal resolution procedure above.

16. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law provisions. Any litigation not subject to arbitration shall be brought exclusively in the state or federal courts located in Escambia County, Florida, and you consent to the personal jurisdiction of such courts.

17. Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, internet outages, power failures, government actions, or failures of third-party service providers.

18. Severability and Entire Agreement

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Flooring Contractor Directory with respect to your use of the Website and supersede all prior agreements or understandings.

19. Contact Us

If you have questions about these Terms of Service, please contact us: